privacy policy.

Your privacy is important to us. Avenue One is bound by the Privacy Act, which sets out a number of principles concerning the privacy of individuals. Most aspects of this site, https://www.avenueone.solutions, can be viewed without providing personal information. However, to access future services you may be required to submit some personal information.

Personal information is any information about you which can be used to identify you. This includes but is not limited to information such as name and address.

This site contains links to other websites. Avenue One does not accept any liability for the availability of, or any content or material contained in or obtained through such websites or for the privacy practices of such websites.

Last updated: 27 July 2022

 

Information we collect

Information we collect includes both information you knowingly and actively provide us, as well as any information automatically sent by your devices while accessing this site.

Expressing interest

You will provide certain personal information when you make an enquiry. This information is limited to your name and email address. More information will be required to help us to provide our services to you. This information may also include your phone number and details about your organisation.

Any information we receive is assumed as business contact information that will only be used by Avenue One for business communication purposes.

Online Activity Data

For each visitor to reach the site, we may collect non-personally identifiable information, including but not limited to browser or device type, version and language, operating system, geo-location data, unique device identifiers, pages viewed while browsing the site, page access times and referring website address.

This collected information is used for statistical purposes such as gauging visitor traffic and trends.

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider.

 

How we use the information we collect

We use the personal information you provide us only for purposes consistent with the reason you provided it, or for a directly related purpose. We may also use your personal information where required or permitted by law or where you have provided us with your expressed or explicit consent.

We do not share your personal information with other organisations unless:

  • you give us your express content, or

  • sharing is required by law, or

  • it is necessary on a temporary basis to enable our affiliates to perform specific functions.

When we temporarily provide personal information to companies who perform services for us, such as specialist information technology companies, we require those companies to protect your personal information as diligently as we do and in accordance with the Australian Privacy Principles and General Data Protection Regulation (if you are an EU-citizen).

We may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving, research or statistical purposes.

 

Use of Cookies

We use cookies on our site to provide you with a better and more effective user experience. A “cookie” is a small text file placed on your computer by a webpage server which may later be retrieved by webpage servers. In common with most other websites, we use cookies to collect information about your use of our website to enhance functionality and other features. This may include:

  • allocating an identification number to your Internet browser (you cannot be identified from this number)

  • determining if you have previously visited our website

  • tracking and reporting on website and online campaign performance

  • identifying other pages or third parties’ websites you have accessed

  • for security purposes

You can generally configure your browser so that it does not receive cookies, but if you do so, some of the functionality of our website will not be available.

 

How we keep your personal information secure

Avenue One strives to protect your information and to prevent unauthorised access to any information on this site. We review and update our security measures considering current technologies. However, no data transmission over the internet can be guaranteed as totally secure. We will comply with laws applicable to us in respect of any data breach.

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.

Usage of third-party services

We use third party services to effectively process data and build better user experiences on this site and with our services. As such, we continuously scrutinise and monitor the compliance of our third-party service to make sure that:

  • the data we process with their services is strictly used only at the time

  • data processed at the time remains secure

We can delete the data processed once it’s served its purpose or upon request from you.

 

Your rights for your personal information

You always retain the right to withhold personal information from us, with the understanding that your experience of our site and services may be affected. You retain the right to request details of any personal information we hold about you.

If you have previously agreed to Avenue One using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to opt out of communications. We may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading please contact us using the details provided in this privacy policy and we will take reasonable steps to correct it.

If you believe that we have breached a relevant data protection law please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Changes to this Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact us

For any questions or concerns regarding your privacy you may contact us at hello@avenueone.solutions